Hello,
Unfortunately we have encountered the same issue with /user as last Friday.
Connection to some mX machines can be slow, and /user storage is either slow or blocked.
We are still trying to find the source and get it fixed definitively.
Also, /pnfs is not affected.
Sorry for all the issues this causes.
Cheers,
The T2B IT Team
Hello,
We have finally found the source of the issues with /user.
It was due to a wrong workflow of a user, so after removing jobs all is fixed.
On this note, please make sure to NEVER have a single input data file that is read by all your jobs on /user.
Our /user storage system cannot cope with thousands of jobs trying to read a single file.
The correct workflow is to put the file(s) on /pnfs, then inform us so that we can make duplicates, which protects the storage system from harm.
Cheers
The T2B IT Team