Issues with /user Tuesday 26th March 2024 13:18:00

Hello,

Unfortunately we have encountered the same issue with /user as last Friday. Connection to some mX machines can be slow, and /user storage is either slow or blocked.

We are still trying to find the source and get it fixed definitively. Also, /pnfs is not affected.

Sorry for all the issues this causes.

Cheers, The T2B IT Team

Hello,

We have finally found the source of the issues with /user. It was due to a wrong workflow of a user, so after removing jobs all is fixed.

On this note, please make sure to NEVER have a single input data file that is read by all your jobs on /user. Our /user storage system cannot cope with thousands of jobs trying to read a single file. The correct workflow is to put the file(s) on /pnfs, then inform us so that we can make duplicates, which protects the storage system from harm.

Cheers The T2B IT Team

Posted 6 months ago by admin