All systems are operational.

Last updated 1 month ago

    • Mass Storage (/pnfs)

      Grid-enabled distributed mass storage filesystem.

      Operational

    • Batch System

      Job submission infrastructure for local users as well as grid experiments.

      Operational

    • User Interfaces - mX machines

      Interfaces for the users to access the cluster’s compute and storage resources.

      Operational

    • Network

      Internal cluster network and its Internet access.

      Operational

Past incidents

No incidents reported.

Issues with /user

2 years ago 2024-03-26 12:18 UTC
Fixed

Fixed

2 years ago 2024-04-02 08:53 UTC

Hello,

We have finally found the source of the issues with /user. It was due to a wrong workflow of a user, so after removing jobs all is fixed.

On this note, please make sure to NEVER have a single input data file that is read by all your jobs on /user. Our /user storage system cannot cope with thousands of jobs trying to read a single file. The correct workflow is to put the file(s) on /pnfs, then inform us so that we can make duplicates, which protects the storage system from harm.

Cheers The T2B IT Team

Reported

2 years ago 2024-03-26 12:18 UTC

Hello,

Unfortunately we have encountered the same issue with /user as last Friday. Connection to some mX machines can be slow, and /user storage is either slow or blocked.

We are still trying to find the source and get it fixed definitively. Also, /pnfs is not affected.

Sorry for all the issues this causes.

Cheers, The T2B IT Team

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.